Partner A shares a challenge for ninety seconds while Partner B maintains eye contact, nods, and takes minimal notes. Then B echoes the core message, clarifies two details with open questions, and confirms next steps. Swap roles. Resist offering solutions; aim for emotional accuracy and factual alignment. Record one phrase that made the speaker feel seen, and reuse it tomorrow deliberately.
Practice pausing for three full breaths after someone finishes speaking, then ask a neutral follow-up like “What else feels important?” Increase the pause with each round. Notice how silence invites depth without pressure. Track changes in posture, pace, and tone. Share whether the longer gaps uncovered hidden concerns or simply created room for calmer thinking, and how you handled the discomfort.
During the story, jot a quick note about the first assumption you made regarding competence, motive, or urgency. After reflecting it back, reveal your assumption and ask permission to verify it. This gentle approach reduces defensiveness and invites correction. Over time, you will spot patterns in your shortcuts, replacing snap judgments with curiosity. Comment with the assumption you are watching most carefully.